A Problem With My Mobile Phone

Tina: Jason, I need your help. Can you help me with my new mobile phone?

Jason: What’s wrong?

Tina: I have messages from my friends, but I can’t unlock my phone.

Jason: Hmm . . . My phone is different from your phone. Bring me the User Guide.

Tina: OK . . . Here you are. Open to page 8. The English information is there.

Jason: All right. Now turn off your phone and open its back cover.

Tina: OK. What next?

Jason: Now, take out the phone battery. Wait for a minute, and put it back in.

Tina: Done!

Jason: Now, don’t turn on your phone. Hold the power button for 10 seconds.

Tina: It’s on!

Jason: OK. There’s no password. Swipe right to unlock the phone.

Tina: Thank you, Jason. You’re the best.