A Problematic Holiday

I was already looking for a bargain holiday advertised in the newspapers and magazines or on television. But then, I found this holiday in the brochure. It said: ‘Enjoy a week of sightseeing in one of Europe’s most beautiful cities and stay at one of its most luxurious hotels. Our prices are incredibly reasonable.’ I was very excited. Now I am not so sure. I waited fifteen minutes at the reception when I arrived and now the shower in my room isn’t working. The room doesn’t look very clean, either but I decided to deal with it later. I called the hotel reception at 7.30. 1. Fill in each gap with an underlined word from the passage. 2. Circle the correct choice. a) Don’t tell Sally I read her diary – she’ll be ................................................................ . b) Only £15 a day? That sounds ................................................................ . c) They failed to ................................................................ the problem of homelessness in the city. d) The water ................................................................ in the kitchen were frozen and we didn’t have water there. ‘Hello. This is room 102. There isn’t any water in my bathroom.’ ‘Are you sure?’ ‘Of course I’m sure!’ ‘I’ll send our hotel engineer immediately.’ An hour and a half later, the engineer came to look at the shower. He hit the pipes a few times and looked worried. ‘Sorry, but I cannot fix it today. Maybe, tomorrow.’ Then he held out his hand. I couldn’t believe it! He wanted a tip for doing nothing! I was furious. But suddenly, I had a better idea. Quickly, I gave the engineer a few coins. He didn’t fix my shower but he taught me something about staying in his country. Two minutes later I was at the reception desk. I explained the problem to the receptionist and he apologised. I knew exactly what to do. I gave the hotel manager a very large tip. Fifteen minutes later I moved into room 405. It is twice the size of room 102, it has a wonderful view of the city, a comfortable bed and, most importantly, there is water in the bathroom.