COMMUNICATION IN THE WORKPLACE

People have learned about several trends over the years so emailing, as the primary mode of communication in the workplace, has become less popular. These range from an overall change in user behavior to the widespread usage of chat apps, which have a growing list of functions and capabilities. The trend of less formal, more engaging modes of workplace communication is most obvious in the apps like Slack and the growing trend in using social networking apps such as Facebook Workplace. Chat apps are becoming successful in the workplace for several reasons:

Chat apps are convenient and they are mostly free. (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For instance, many doctors in Brazil use WhatsApp to converse with patients, schedule appointments, and share test results.